Payment Policy

Effective Date: January 8, 2025

Welcome to Software Shop! Our goal is to provide you with top-quality antivirus software and an exceptional shopping experience. To ensure a smooth purchasing process, please familiarize yourself with our payment policies.

Ordering Process
Upon placing an order on our website, you will receive an order confirmation email containing the details of your purchase. Review this information carefully, and if there are any discrepancies or concerns, contact our customer service team immediately.

Payment Methods
We offer a variety of payment methods to ensure convenience and flexibility:

• Cash-on-Delivery (COD): Pay in cash upon delivery of your product. This is an ideal option in regions with limited credit card usage. We collaborate with trusted logistics partners to manage risks associated with COD effectively.
• Digital Payment Options: Quick and secure transactions are available through various digital payment methods.
• Cash Deposit Services: Customers can deposit cash at designated partner banks or retail locations. The funds are then credited to their e-commerce account for a seamless transaction.

All payment transactions are processed securely to protect your information and ensure a safe shopping experience.

Billing Information
When making a purchase, you will receive an order confirmation email outlining the items bought, their prices, and the expected delivery date. To avoid any processing delays, ensure your billing information is accurate.

Payment Security
We prioritize your payment security by employing advanced encryption technologies. All payment data is processed securely and is not stored on our servers.

Pricing
All prices on our website are listed in USD and are subject to change without prior notice. However, the applicable prices will be clearly displayed at the time of checkout. Any additional taxes or fees will also be calculated during checkout.

Shipping and Delivery

• Digital Products: Delivered electronically via email within 24 hours of purchase.
• Physical Products: Various shipping options are available, with delivery times depending on your location. Estimated shipping costs and delivery times are provided during checkout.

Returns and Refunds

• Return Policy: Returns are accepted only if the activation or license key has not been delivered through any official communication methods such as email, phone, online portal, mail, or web chat. You may request a return within 30 days of purchase by contacting our customer service team.
• Refund Policy: Refunds will not be granted in the following cases:
  • The activation or license key has been delivered.
  • Compatibility issues arise after the activation or license key is provided.

Ensure that the product is compatible with your system before purchasing. If a refund is approved, it will be processed within 7-10 business days and issued to the original payment method.

Product Availability
All products listed are subject to availability. In the rare event a product becomes unavailable after your order is placed, we will notify you promptly and offer options for a replacement or refund.

Security and Privacy
Your security and privacy are our top priorities. We use advanced encryption methods to safeguard your personal information. For additional details, please review our Privacy Policy.

Customer Support
Our customer support team is available 24/7 to address your questions or concerns. Reach us via phone, email, or through our website's contact form.

Contact Information
For any inquiries about our payment policies, contact us at:

• Address: 2807 N PARHAM RD STE 320 4678 HENRICO, VA 23294
• Phone: +1 (855) 740-0295
• Website: https://softwareshopinc.com
• Email: support@softwareshopinc.com
• Customer Service: Available 24/7